Written By Justin Cohen | Turnover is like a dip in the stock market: you can reinvest after selling at a loss, but you’ll never get back that initial investment. Employees are investments. When team members leave, they take with them the knowledge they’ve acquired and you’re faced with bringing someone new up to speed. It can be draining both emotionally and financially especially when it seems all you’re ever doing is breaking in new staff. Don’t underestimate the powerful

Written By Justin Cohen Measuring performance is critical for your restaurant. A coach measures a team’s efficiency with wins, losses and public perception, and restaurant managers should think the same way. Many restaurant failures could be saved by implementing some basic but necessary forms of measurement. Successful restaurants that maximize their profit have one standout approach: They use multiple levels of measurement for real-time feedback on the health of their busin