Do You Lack Emotional Intelligence (EI)?
Written By Justin Cohen I learned about emotional intelligence when I was trying to help a chef communicate better with his team. He was an amazing chef but he was quickly losing control of his kitchen due to his inability to authentically connect with his team. Interestingly, he did not notice the dissension and had no idea how disgruntled his staff actually felt. His team complained that he was hasty, impersonal and never gave positive reinforcement. The truth is he was not