JUSTIN COHEN
RESTAURANT LEADERSHIP
Lead with Mindset, Serve with Purpose
Restaurant Leadership explores how intentional communication, leadership presence, personal accountability, and emotional intelligence influence the culture and performance of hospitality organizations. Built from over 25 years of real operational leadership experience, including both successes and failures, the book offers practical strategies designed to help restaurant professionals build stronger teams, improve consistency, and lead more effectively under pressure.
The Leadership Gap
Most restaurant managers don't fail because they can't run a shift. They fail because no one ever taught them how to lead people.
Drawing from 25 years of experience — COO/Partner of a half-billion-dollar hospitality group — Justin Cohen breaks down the mindset, habits, and daily decisions that separate average managers from transformational leaders.
Building a culture of leadership requires purpose and action. This book provides the roadmap for hospitality professionals ready to elevate their impact.
“Six months into my first Regional Director role, a chef I'd known for four years sat me down and asked me what his daughter's name was. I didn't know. That moment changed everything about how I lead.”
— Justin Cohen, Restaurant Leadership
“Few people speak about leadership in hospitality with the clarity and authenticity that Justin does. He leads with empathy, purpose, and heart.”
— Steve Chucri, President & CEO, Arizona Restaurant Association
Chapters Inside
01
Servant Leadership
03
Emotional Intelligence
05
Reputation Matters
07
The Reflective Leader
09
Cultivate Culture
02
The Value of Awareness
04
Ego and Attitude
06
Coaching
08
The Shift
10